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Master Pay Negotiations:
Because ‘Awkward’ Isn’t a Leadership Style
Let’s face it, pay conversations can feel like walking into a minefield—one wrong step and BOOM, you’ve got awkwardness, resentment, or an employee who suddenly “needs to leave early” for the next six Fridays.
It’s enough to make you wonder if you should’ve gone into a career where nobody talks about money… like maybe mime artistry...
I've been there, done that...
I've helped owners and managers (just like you) turn these tricky conversations into genuine leadership moments.
With the right mix of strategy, empathy, and yes, even humour, you can guide pay discussions that leave everyone feeling respected - and you looking like the cool, confident boss you are.
Feeling Trapped by Employee Ultimatums?
Do staff demands leave you stuck between a rock and a hard place, unsure how to respond without sparking conflict or dissatisfaction?
Struggling to Balance Emotions and Business Needs?
Are pay negotiations starting to feel like an emotional rollercoaster, making it tough to stay focused on the practical realities of running your practice?
Tired of Patchwork Solutions to Pay Talks?
Does your current approach to pay discussions feel more like a quick fix than a long-term strategy to prevent future headaches?
Are you a practice owner or manager wrestling with the delightful challenge of staff pay negotiations (and wishing for a referee)?
It’s a four-week course with bite-sized videos that guide you step-by-step through mastering the essentials of wage discussions.
As pay conversations become trickier, this program arms you with practical, no-nonsense strategies you can start using right away.
Does this sound like you?
This programme is perfect for dental practice owners or managers who:
Are fed up with staff dropping pay ultimatums like it’s their full-time job.
Feel emotionally drained by the constant demands and pressure.
Want to be the kind of boss their team respects and values—without blowing the budget.
Are tired of firefighting and want a proactive strategy instead of always reacting.
If you’re nodding along to 2 or 3 of these, we should definitely talk.
Let’s Book a Quick 15-Minute Chat
In this no-pressure call, we’ll:
1. Unpack what’s really driving your pay negotiation headaches.
Give you a couple of simple, actionable ways to move forward.
If it’s a good fit, talk about how the programme can help you.
And if it’s not the right match? No problem—you’ll still leave with clarity and your next steps sorted.
One promise: these 15 minutes will be worth every second.
Master Pay Negotiations with Confidence
Equip yourself with the skills to handle any pay negotiation, turning potential conflicts into constructive discussions.
Develop Balanced Emotional Intelligence & Approaches
Gain invaluable emotional management techniques to not only lead negotiations more effectively but also to improve your overall leadership and workplace environment.
Create Proactive Communication Techniques
Implement proven strategies to link pay to performance and prevent future wage-related issues, fostering a culture of transparency and trust within your team.
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Get Pay Conversations Right and Still Sleep at Night
With over 20 years of business management experience (and more pay negotiation battles than I can count), I’ve been in your shoes - staring down tough demands, awkward silences, and the occasional “But Bob earns more!” meltdown.
I get it.
Pay discussions can feel like a game of emotional chess, but here’s the good news: every tricky conversation I’ve had has sharpened my skills - and now I’m here to share those with you.
Join me, Mark Topley, as we demystify pay negotiations and tackle them together. With practical, no-nonsense strategies (and maybe a laugh or two), we’ll create a win:win approach that works for everyone.
Ready to make pay talks less awkward and way more effective?
Let’s do this.
But what actually is it..?
This is a 4-week programme designed to take the stress out of pay conversations. Through bite-sized videos, you’ll learn a straightforward, step-by-step process to handle pay negotiations with confidence, fairness, and a touch of finesse.
You’ll get practical tools, real-world examples, and clear strategies to turn tricky pay talks into productive, win-win conversations—all without losing sleep (or your patience).
You’ll also get backup in the form of our regular Great Boss support calls—because sometimes you just need a sounding board when “Can I have a pay rise?” feels more like “Let’s play emotional chess.” Bring your current pay headaches, and we’ll help you untangle them before they turn into full-blown migraines.
This is a hands on approach to navigating pay discussions that works in the real world of managing dental practices. Think of it as your ultimate guide to getting pay negotiations right, every time.
The Course Modules
Each module is crafted to not only teach you the strategies but also provide you with the tools to implement these techniques immediately.
With the growing need for business owners to adeptly manage wage discussions, this program arms you with practical strategies that you can put to work immediately.
Learn to combat ultimatums, stay anchored in the storm of difficult discussions, and balance the scales of emotion and logic.
Each module presented in an easily digestible, 5-minute video comes accompanied by a 1-2 page action template, ensuring you can translate your learnings into direct action.
But that’s not all. Cultivate emotional management skills that will not only shore up your negotiation framework but ripple positively throughout all aspects of your leadership.
Enhance your experience with fortnightly group support calls, sharing and growing with a community of like-minded owners.
And if you seek a more tailored approach, 1:1 consultation calls are available to deep dive into your business’s specific needs.
Module 1: Understanding the Landscape of Pay Negotiations
What You'll Learn: Dive into the challenges small business owners like you face with wage negotiations and the overall impact on business operations.
Tool Included: Get started with a situational analysis sheet to help you assess your current negotiation landscape and prepare for improvements.
Module 2: Dealing with Ultimatums from Staff
What You'll Learn: Master strategies for responding to employee ultimatums with step-by-step methods to de-escalate tense situations effectively.
Tool Included: Use our conversation framework to confidently handle ultimatums and maintain control.
Module 3: Keeping Calm During Difficult Negotiations
What You'll Learn: Techniques to maintain your composure and keep negotiations constructive, even under pressure.
Tool Included: Access a checklist to prepare for negotiations and ensure calmness throughout.
Module 4: Mastering Difficult Conversations About Pay
What You'll Learn: Develop skills to navigate tough pay discussions, focusing on how to frame and deliver messages effectively.
Tool Included: Utilise our script builder to craft clear and impactful conversations about pay.
Module 5: Balancing Emotional and Practical Considerations
What You'll Learn: Learn to manage your emotions and those of your staff while keeping focused on the practical business outcomes.
Tool Included: Implement an emotional intelligence action plan tailored for sensitive negotiations.
Module 6: Making Promises and Maintaining Transparency
What You'll Learn: Explore the importance of keeping promises and practicing transparency during pay discussions.
Tool Included: Track your commitments and their outcomes with our commitment tracker.
Module 7: Constructive Feedback Loops
What You'll Learn: Build effective systems for ongoing feedback regarding performance and pay expectations.
Tool Included: Establish regular employee check-ins with our feedback loop worksheet.
Module 8: Linking Pay to Performance
What You'll Learn: Discover how to align compensation with employee performance in a way that motivates and satisfies.
Tool Included: Analyse and plan with our performance-pay correlation matrix.
Module 9: Preventing Wage-Related Issues
What You'll Learn: Take proactive steps to prevent common pay disputes and wage-related problems.
Tool Included: Stay ahead with our prevention checklist for wage-related issues.
Module 10: Negotiation Techniques for Small Business Owners
What You'll Learn: Tailored negotiation skills for small business scenarios, enhancing your ability to secure favorable outcomes.
Tool Included: Plan your strategy with our negotiation strategy planner.
Module 11: Emotional Management During Negotiations
What You'll Learn: Methods for managing emotional responses effectively during negotiations.
Tool Included: Keep emotions in check with our emotional management techniques reference guide.
Module 12: Creating a Culture of Open Communication
What You'll Learn: Best practices for fostering an open dialogue about pay, reducing fear and building trust.
Tool Included: Implement a communication policy framework that encourages openness and transparency.
Join us. Forge your path through the negotiation jungle with confidence and emerge with a team as invested in your business’s success as you are.
Sign up now and transform the way you handle pay negotiations in your practice!
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