How to Lead Millennials and Gen Z: Lessons from a Brilliant Café Manager

How to Lead Millennials and Gen Z: Lessons from a Brilliant Café Manager

What a café manager taught me about leading Millennials and Gen Z better than most boardrooms ever could. A live masterclass in clarity, trust, and team ownership — straight from the lunchtime rush. ...more

Leadership

July 01, 20253 min read

When “Good Enough” Isn’t Good Culture

When “Good Enough” Isn’t Good Culture

Feeling your team’s off, but can’t explain why? Learn how small slip-ups can derail culture — and how to reset it with clarity and rhythm. ...more

Leadership ,Team Engagement

June 17, 20252 min read



A Title Doesn’t Make You a Leader — Here’s What Does

A Title Doesn’t Make You a Leader — Here’s What Does

Discover what really makes someone a leader—and why the best leaders don’t always have a title. Influence, not authority, is what sets them apart. ...more

Leadership

June 03, 20251 min read

How to Build a Loyal, High-Performing Team Through Better Accountability

How to Build a Loyal, High-Performing Team Through Better Accountability

Discover how to use better accountability to build a loyal, confident, high-performing team—plus get a simple 3-step framework you can start using today. ...more

Leadership

April 29, 20252 min read

Why Leaders Avoid Clarity — and How to Get Over It

Why Leaders Avoid Clarity — and How to Get Over It

Learn why leaders avoid being clear, what it costs your team, and how to give effective feedback with kindness. Includes a 5-step clarity framework and the Magic Feedback model. ...more

Leadership

April 10, 20253 min read

The Power of Clarity in Dental Teams: How One Nurse Turned It Around

The Power of Clarity in Dental Teams: How One Nurse Turned It Around

Discover how clarity — not dismissal — helped a dental nurse thrive. Learn how the Magic Feedback model and a culture of clarity can transform team performance. ...more

Leadership

April 08, 20253 min read

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