Guides & Templates

A collection of our free leadership resources.

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Managing Difficult People

Dealing with difficult employees is a common challenge that a lot of managers and leaders face in their roles. Understanding why people are difficult, learning how to navigate tough conversations, resetting expectations and boundaries, and owning your leadership identity are essential parts of effectively managing these situations.

In my Great Boss Academy member calls, I would estimate that at least 75% of the topics each month relate to difficult people in the team. So if you’re currently struggling with this - you’re not alone!

I've created a handy guide to help you.

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Effective Delegation

Overwhelm. The top issue facing so many Principals, Managers and leaders as we approach the end of Q1 in 2023.

And for a high proportion of these leaders, the root cause is a lack of delegation. When people try to take on too much themselves and don't delegate to others, they can quickly become overloaded and stressed.

I've created a handy delegation template to help you get started with more effective delegation in your organisation. By using this template, you can clearly communicate tasks, deadlines, and expectations to your team members, while also providing ongoing support and check-ins to ensure that tasks are completed successfully.

What happens if I complete the form?

Mark explains what happens to your info...

Template

Effective Delegation

Overwhelm. The top issue facing so many Principals, Managers and leaders as we approach the end of Q1 in 2023.

And for a high proportion of these leaders, the root cause is a lack of delegation. When people try to take on too much themselves and don't delegate to others, they can quickly become overloaded and stressed.

I've created a handy delegation template to help you get started with more effective delegation in your organisation. By using this template, you can clearly communicate tasks, deadlines, and expectations to your team members, while also providing ongoing support and check-ins to ensure that tasks are completed successfully.

Template

Effective Delegation

Overwhelm. The top issue facing so many Principals, Managers and leaders as we approach the end of Q1 in 2023.

And for a high proportion of these leaders, the root cause is a lack of delegation. When people try to take on too much themselves and don't delegate to others, they can quickly become overloaded and stressed.

I've created a handy delegation template to help you get started with more effective delegation in your organisation. By using this template, you can clearly communicate tasks, deadlines, and expectations to your team members, while also providing ongoing support and check-ins to ensure that tasks are completed successfully.

What happens if I complete the form?

Mark explains what happens to your info...

GUIDE

Post-Pandemic Recruitment & Retention

Recruitment has never been harder, and the competition for candidates is fiercer than ever before. Along with many other sectors, dentistry is currently experiencing a significant recruitment crisis. There is, however, hope.

We have created an invaluable guide – ‘Successful Recruitment and Retention in the Post-Pandemic Era’

In this guide you will find practical and actionable advice from some of dentistry’s most successful and respected executives, leaders, lawyers, coaches, and trainers, including Chris Barrow, Sarah Buxton, and Nigel Jones.

GUIDE

Post-Pandemic Recruitment & Retention

Recruitment has never been harder, and the competition for candidates is fiercer than ever before. Along with many other sectors, dentistry is currently experiencing a significant recruitment crisis. There is, however, hope.

We have created an invaluable guide – ‘Successful Recruitment and Retention in the Post-Pandemic Era’

In this guide you will find practical and actionable advice from some of dentistry’s most successful and respected executives, leaders, lawyers, coaches, and trainers, including Chris Barrow, Sarah Buxton, and Nigel Jones.

Guide

2023 Retention & Engagement

Almost every owner and manager faces the same team problems in 2023:

Recruitment
Retention
Remuneration
Risk of poaching by competitors

Every Boss has to protect themself from the 4 R's above by creating an environment that people don’t want to leave, even when the going gets tough.

In this guide, I will share the key principles that are critical to retaining and engaging your existing team members in 2023. I hope they will help you to become a Great Boss - a prerequisite for ensuring that you retain, engage and care for your people by making your practice a place where people love to come to work.

Guide

2023 Retention & Engagement

Almost every owner and manager faces the same team problems in 2023:

Recruitment
Retention
Remuneration
Risk of poaching by competitors

Every Boss has to protect themself from the 4 R's above by creating an environment that people don’t want to leave, even when the going gets tough.

In this guide, I will share the key principles that are critical to retaining and engaging your existing team members in 2023. I hope they will help you to become a Great Boss - a prerequisite for ensuring that you retain, engage and care for your people by making your practice a place where people love to come to work.