resources
Every month I host live, bite size masterclasses on hot topics to help you learn on the job. Register below for the live webinar or replays.
Also look out for my free workshops.
The reasons why people are difficult
Re-setting expectations and boundaries
The three-step process to get people on or off the 'bus'
Managing yourself in difficult conversations
This masterclass is designed for Principals and Practice Managers who want to feel confident in addressing difficult situations, without them escalating.
Whether you’re a small practice or multi-site, the masterclass will provide you with actionable insights and practical tools to strengthen your approach to handling difficult conversations that’s aligned with your values and mission.
A MUST FOR ANY PRACTICE OWNER OR MANAGER
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