The Real Reason Practice Managers (and Principals) Stay Stuck

I've worked with over 200 practice managers now.

Different practices. Different teams. Different levels of experience.

But when they first come to me, they're almost all stuck in the same place.

Not because they're not capable. Not because they're not working hard enough.

Because they're trying to figure it out alone.

The isolation trap

Being a practice manager is a lonely job.

You're the bridge between the principal and the team. Between the patients and the staff. Between what needs to happen and what's actually happening.

And there's rarely anyone you can talk to about it. The principal doesn't always understand what it's like to manage people day-to-day. Your team can't hear about the pressures you're under. And most of your friends outside dentistry don't get it.

So you're making decisions in a vacuum. Second-guessing yourself. Wondering if you're doing it right.

And the thing is, you probably are doing a lot of things right. But without feedback, without perspective, without someone to say "yes, that's normal" or "here's what works better", you stay stuck.

What changes when you're not alone

When practice managers join the bootcamp, one of the first things they say is: "I had no idea other people were dealing with this too."

The receptionist who won't follow the new protocol. The dentist who's consistently late. The team member who's great clinically but terrible with patients. The principal who keeps stepping in and undermining your decisions.

These aren't unique problems. They're predictable patterns that show up in practices everywhere.

And when you realise that, it shifts something. Because if it's predictable, it's solvable.

You stop thinking "what's wrong with me?" and start thinking "what's the right move here?"

What the bootcamp actually does

The Practice Manager Bootcamp isn't a course you watch and forget. It's a five-month process that takes you from chaos to clarity.

We work step-by-step through six core areas: leading yourself, uniting your team, building culture, communicating what matters, balancing high standards with high support, and delegating authority.

Each week you get bite-sized videos. Practical frameworks. Real tools you can use immediately.

But more importantly, you get community. You get weekly calls where we troubleshoot together. You get to hear what's working for other practice managers. You get perspective.

And you get me. Holding the line with you. Helping you see the patterns. Reminding you what matters when everything feels urgent.

Because the truth is, most practice managers don't need more information. They need implementation support. They need someone to say "yes, do that" or "let's think about this differently."

Who this is for

This bootcamp is for practice managers who are tired of winging it. Who know they're capable of more but don't have the structure to get there.

It's for principals who want their practice manager to succeed but don't know how to help them without doing it all themselves.

It's for people who are ready to invest in themselves. Who are willing to show up, do the work, and implement what they learn.

It's not for people who want quick fixes or magic solutions. Leadership doesn't work like that. It's steady progress over time.

But if you're ready to stop firefighting and start leading, this will give you everything you need.

What happens next

The bootcamp starts 28th January. Applications close midnight 27th January.

I only take people I'm confident will benefit. People who are in the right place to make this work. People who are ready to take action.

If that's you, apply here: great-boss.com/pmbootcamp

You'll answer a few questions about where you are now and what you're looking for. Then I'll review it and let you know if it's the right fit.

Five months from now, you could be leading with clarity. With confidence. With a system that works.

Or you could still be figuring it out alone.

The choice is yours.